2016 annual report

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Introduction

For more than 100 years, SAIF has been taking care of injured workers, helping people get back to work, and striving to make Oregon the safest and healthiest place to work. We are leaders in one of the most successful workers’ compensation systems in the nation, helping to reduce workplace injuries and keeping rates low for employers.

Safer workplaces

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Safe and Healthy Workplace Center
We established the Safe and Healthy Workplace Center. Under the new center, SAIF will continue to provide the safety and health services we always have, while expanding our collaborative partnerships and placing a new emphasis on safety advancement and innovation.

Total Worker Health
In 2016 SAIF continued our commitment to the Total Worker Health affiliate program through the National Institute of Occupational Safety and Health. We hired and trained additional staff to educate employers about the critical link between employee well-being and workplace safety. We also won the Portland Business Journal “Healthiest Employer” award for the third year, showcasing our commitment to Total Worker Health principles at work.

Safety pays dividends
More than 46,000 Oregon employers received one or both of our 2016 policyholder dividends. The SAIF board of directors declared a primary dividend payable to all eligible policyholders based on premium, and a new safety performance dividend to recognize policyholders who are leading the way on workplace safety. These dividends amounted to 22 to 26 percent of premium for Oregon employers.

Caring for workers

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Timely claims decisions
We know it can be stressful for both the employee and employer when there is a workplace injury. That is why we strive to make a decision on whether to accept or deny a claim as quickly as possible. At 33 days on average, we make a decision much sooner than the 60 days required by Oregon law and well under our competitors’ average.

Timely payments to injured workers
We challenged ourselves to exceed the state requirement for sending injured workers their first wage replacement check quickly and accurately. The state goal is 90 percent; our 2016 rate was 92.5 percent, also better than other workers’ comp providers.

Return-to-work
81 percent of SAIF workers with disabling injuries (which required them to miss work) returned to work within 60 days of their first wage replacement payment. Again, this significantly exceeds the performance of our competitors.

Supporting business

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A model for the West
In 2016, Oregon's average pure premium rate was the 7th lowest in the United States. Comparatively, California had the highest rate in the nation, Washington was ranked 15th highest, and Idaho had the 28th highest.

Customer retention
In surveys, policyholders have told us they appreciate SAIF’s low rates, high service levels, safety services, and expertise in workers’ comp. That’s why 99.5 percent of them chose to renew with us in 2016. Our retention rates have been above 99 percent for seven years.

Assigned Risk Pool
Our charter is to make insurance available as inexpensively as possible to Oregon employers. We are committed to serving employers in the Assigned Risk Pool. Whenever possible, we help ARP employers improve safety and other factors that will allow them to move into our regular book of business, thereby lowering their rates.

Medical audits
In 2016 we audited nearly 530,000 medical bills and secured more than $134 million in savings.

2016 financials

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With a passionate, companywide commitment to workplace safety and health, investments in technology system improvements, and a renovation of our main campus, we’re pretty excited about the future of SAIF.

Those activities enrich our mission to serve the workers and employers of Oregon, and advance our vision to make this the safest and healthiest state to work.

The data in this report represent another reason to feel good about SAIF: strong fiscal management and financial stability. In 2016, SAIF received clean financial audits. Moss Adams, an independent financial audit firm, issued a clean opinion of our 2015 financial statements, and two independent actuaries determined that SAIF’s loss reserves as of December 31, 2015, were reasonable.

Review the documents below, and contact us if you have questions.