How can I recommend Lyra to a collegue or dependent?
You may find yourself in a situation where you want to encourage someone you know to try Lyra or help them get registered. Below are guidelines to follow when pursuing care for another individual:
- For privacy reasons, adults who have the Lyra benefit need to register themselves. You can recommend that the person you are concerned about registers directly with Lyra, as long as they have the Lyra benefit.
- Access to mental health care for minor dependents is governed by state laws. Some states require parental or guardian consent while others do not. To comply with these laws, access to Lyra’s care platform is not available for non-employee members under the age of eighteen. Parents or guardians of minors can contact the Lyra Care Navigator Team on their behalf. A member of the Lyra Care Navigator Team, when legally appropriate, can help individuals find and receive care.
- If you are the legal caretaker of another adult, please contact the Lyra Care Navigator Team at care@lyrahealth.com to determine how they can access care.