Provider directory
Medical, dental, and vision
Kaiser Permanente
Medical member services
503.813.2000 - Portland
800.813.2000 - All other areas
Kaiser coordination of benefits
503.813.4135 - Portland
866.500.0471 - All other areas
Kaiser pharmacy services
503.261.7900Mail order services: 800.813.2000
Kaiser DHMO dental traditional plan
800.813.2000
Kaiser PPO Dental Choice
866.653.0338
Delta (Moda) Dental plan
503.265.2965 - Portland
888.217.2365 - All other areas
Providence customer service, medical case management, or pharmacy services
503.574.7500 - Portland
800.878.4445 - All other areas
Providence provider directory
Providence nurse advice line (24-hour, nonurgent medical advice line)
503.574.6520 - Portland
800.700.0481 - All other areas
Providence pharmacy services
503.574.7400 - Portland
877.216.3644 - All other areas
Costco Home Delivery (mail order)
Postal Prescription Services (mail order)
VSP (Vision Service Plan)
800.877.7195Monday through Saturday, 6 a.m. to 5 p.m. PST
Willamette Dental Group
855.433.6825
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Retirement and deferred compensation
PERS
11410 SW 68th Parkway Tigard, OR 97223
503.598.7377
888.320.7377
Mailing address:
P.O. Box 23700
Tigard, OR 97281-3700
Phone hours: 8:30 a.m. to 5 p.m.
Empower
Eric Mathieu, Retirement Plan Advisor
eric.mathieu@empower.com
Office: 206.305.3547 ext. 20401
Customer service: 800.701.8255
Group number: 98950.01
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Other benefits
ARAG—voluntary legal plan (access code 10538sai)
800.247.4184
ASIFlex
Phone: 800.659.3035
Monday through Friday, 5 a.m. to 5 p.m. PST
Saturday, 7 a.m. to 11 a.m. PST
Claims fax: 877.879.9038
PO Box 6044
Columbia, MO 65205-6044
Note: Emailed claims will not be accepted.
Submit online claims through: https://my.asiflex.com
ASI COBRA
Phone: 877.388.8331
Monday through Friday, 6 a.m. to 3 p.m. PST
P.O. Box 657
Columbia, MO 65205-0657
Email contact: cobra@asicobra.com
Lyra Health
Mental health platform
Website: https://saif.lyrahealth.com
Phone: 877.359.1410
Email: care@lyrahealth.com
Oregon College Savings Plan
866.772.8464
Standard Insurance Company
For life and AD&D insurance and short and long term disability
800.628.8600
UNUM long term care insurance
800.227.4165
Virgin Pulse
866.852.6898
Account questions, order pedometers, cancel subscriptions
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Health and Wellness Center
Questions, comments, or concerns
Phone: 503.373.8550Fax: 503.373.8086